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Bandwidth Upgrade and Half-price Offer


Business Broadband Switching Offer

• Bandwidth Upgrade5; or

• Half Price5

*Terms & Conditions

  1. Business Broadband Service (“BBS”) is provided by HGC Global Communications Limited (“HGC”) and the offer is valid until 30 June 2019.
  2. This offer is applicable to existing customers of business broadband provided by non-HGC operators and is applicable to designated commercial buildings only. The subscribing company or organization must be a new customer to HGC and has not subscribed to HGC Business Broadband at the installation address. Each customer can enjoy this offer once. Repeating application is not allowed.
  3. This offer is applicable to designated business broadband services only, subject to a fixed contract term of 24 months (“Fixed Contract Period”).
  4. Upon successful application, customer must sign the service contract within the Promotion Period. The installation of relevant service(s) must be completed on or before 30 September 2019. Otherwise, this offer shall not be applicable.
  5. “Bandwidth Upgrade” means customer is entitled to upgrading of bandwidth in accordance with the “Upgrade Rule” at a fee as low as the “Existing Average Monthly Service Fee”, subject to a maximum bandwidth of 1000M; while “Half Price” refers to a fee as low as half of the “Existing Average Monthly Service Fee” paid by the customer. However, the special monthly service fee of the aforementioned offers cannot be less than the lowest special monthly service fee HGC charges for the relevant service customer actually subscribes for at HGC. “Existing Average Monthly Service Fee” is defined as the average monthly fee for the relevant existing service provided by the existing operator. “Upgrade Rule”: Existing 100M will upgrade to 300M; Existing 200M will upgrade to 500M; Existing 500M will upgrade to 1000M, subject to the available bandwidth can be provided by HGC.
  6. Customer shall present billing statement of the relevant service issued by existing operator within the last 3 months showing customer’s name, service(s) in use, installation address and the relevant service charge in order to enjoy these offers.
  7. The company name of customer shown on the Business Registration Certificate submitted for service application shall be the same as that printed on the billing statement issued by the existing operator, and the installation address of the relevant service(s) registered by the customer shall be the same as that of the billing statement issued by the existing operator.
  8. The special monthly service fees and installation fees only cover standard installation work, which refer to installation work conducted by HGC using common facilities available at the building, including cable, trunking, raiser etc., with permission to use these facilities without additional charge to HGC. Customer shall be liable to pay any extra charge that may be incurred for any installation work which is outside the scope of standard installation work.
  9. In the event of termination during the contract period, the customer agrees to pay to HGC an early termination charge equivalent to the monthly services fees multiplied by the number of months remaining of the contract period.
  10. This offer is subject to HGC's final notice. HGC reserves the right to change the service fee, content, terms and conditions of the Services without prior notice. HGC shall have the right of final decision in case of any dispute.
  11. Details of the offer terms and conditions are set out in the sales agreement / order form. This offer is also subject to HGC’s General and Special Terms and Conditions, and Special Terms and Conditions for HGC Business Broadband Services (collectively, “Terms and Conditions”) which can be found on our website If there is any conflict between the terms and conditions specified in this offer and the Terms and Conditions, the former will prevail.​​

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HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing


  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.